We have a free diagnostic of your system in our shop. That means we will check your system for free and call you the same or next business day. The only exception to the free diagnostic is if we have to do any physical disassembly of your system to check electrical or board components, but we would discuss that with you ahead of time so you are aware. Of course we always get your approval first. Under this scenerio, if we discover the problem and you choose not to have us repair it, there is a minimum half hour bench charge of $39.50 you will have to pay. If most cases, we go on and do the work and credit that charge to the bill.
Additionally, if we diagnose your system and discover that it is still under your manufacturer warranty where you can get it fixed by them for free, we would charge the minimum half hour charge of $39.50.
For all services that we perform, whether it's a cleanup, reloading your operating system, replacing a broken LCD screen on a laptop, or replacing / upgrading your hard drive, we have flat rate prices. Call our shop for details.